FAQs
What types of artwork do you offer?
We specialize in high-quality canvases and framed art featuring iconic UFC fighters. Our collection is designed to appeal to fans looking to enhance their living or workspace with vibrant and dynamic artwork.
How are your products made?
Each piece of artwork and apparel is crafted using premium materials and expert printing techniques. This ensures that every canvas, framed art piece, and apparel maintains its beauty and vibrancy over time.
What is your return policy?
We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. A receipt or proof of purchase is also required.
How long does shipping take?
We offer two shipping options: Free Standard Shipping, which takes approximately 7-15 business days, and Premium Shipping, which takes about 5-10 business days and includes tracking and insurance. Orders are processed within 48 hours of purchase.
Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping times may vary based on location and the shipping option selected. Please note that the customer is responsible for any customs and duty fees.
What should I do if my item arrives damaged?
Please inspect your order upon reception. If the item is defective or damaged, contact us immediately so we can evaluate the issue and make it right. We prioritize customer satisfaction and will address any concerns promptly.
Can I exchange an item?
We do not offer direct exchanges. The fastest way to ensure you receive the desired item is to return the original item and, once the return is accepted, make a separate purchase for the new item.
How will I know if my return is approved?
Once we receive and inspect your return, we will email you to notify you whether your refund has been approved or rejected. If approved, the refund will be processed to your original payment method within 10 business days.
How can I contact you for further questions?
You can email us at theteam@octagonoriginals.co. We are here to assist you with any inquiries or concerns.